Answers before you order

Both, in sequence. Konrak started in 2018 as a trading company under the name Giovenzana Electric Group Limited. In 2022 we opened our own factory in Wenzhou, specialising in switch products, led by a principal with nearly 20 years of production experience in electrical components.

To complement our own ranges, we also supply selected products from trusted partner factories — always disclosed as such.

For Konrak brand products there is no MOQ, so you can test the market or fill a single project. For private-label and third-party brand orders, the MOQ varies by product and is confirmed on request — we will tailor it to your needs.

Yes. We supply spare parts to clients with assembly capability. Many partners choose this route because parts often qualify for lower tariff rates than finished goods, reducing total import cost. Contact us with the part reference and quantity.

Standard stocked items ship in 7 days on average from order confirmation. Custom and OEM production runs typically take 3–5 weeks after sample approval, compared with an industry average of 8–12 weeks.

Yes. Konrak fully accepts OEM orders and has extensive experience in this area. To date we have delivered OEM products for clients in Denmark, Poland, Belgium, Italy, Russia, Canada, the USA, Myanmar, Thailand, Vietnam and Turkey.

Customisation covers branding, packaging, installation methods, contact arrangements and functions. Send your specification and we will confirm feasibility, tooling and MOQ.

Yes. Our engineering team handles product design and after-sales support, with nearly 20 years of experience in electrical components. We provide 3D modelling and functional samples within 10 working days for qualified projects, so fit and function can be validated before tooling.

Yes. Samples are provided for evaluation; for high-potential accounts we support 3D models and functional samples within 10 working days. Sample cost and freight are confirmed with the quotation and can usually be credited against the first order.

Our core ranges are covered by ISO 9001:2015, TÜV SÜD, CE, UKCA, CCC and FCC. Some products also carry UL certification, and UL 508 certification is in progress for North American and Swiss automation clients.

Certificates are supplied as PDFs with the quotation or on request; we can also confirm the exact certificate number for your target market.

Yes. All Konrak products comply with the updated EU Low Voltage Directive (LVD) 2025 and EN IEC 61058-1:2021. With more than 75% of our output exported to Europe, compliance is continuously verified by TÜV. Some products also meet North American standards through UL certification.

Our policy is simple: zero quality cuts. We absorb 30–40% of raw-material cost increases rather than changing contact materials or plating. Try 100 units and compare — 89% of our clients stay with us for four years or more.

Terms are confirmed with each quotation and depend on order value, whether the item is stock or custom, and the destination market. For repeat partners we agree rolling terms in writing. Contact us to discuss what works for your business.

Yes. Russian clients can pay directly to our VTB Bank account. We secured this channel in early 2025 and were among the first manufacturers to enable smooth settlements under current conditions.

Standard products are packed in individual boxes with inner cartons on export pallets; OEM packaging follows your artwork and labelling. We ship by express, air or sea according to the delivery date and budget you specify, and provide packing lists and photos before dispatch.

Konrak Electric currently has exclusive agents in Malaysia, the Czech Republic, Slovakia and the USA. To serve customers globally we are actively seeking partners in other countries, including Canada, Switzerland and Peru. Contact us to check the current status for your market.

1. Share your background — send your company profile and target market details to davy@konrak.com.

2. Discuss feasibility — we schedule a call to align on product fit and local opportunities.

3. Co-build the partnership — if aligned, we provide an agent kit with training, pricing and marketing support.

4. Start by email — there is no upfront commitment required.

Our Wenzhou facility covers switch assembly, plastic injection, inspection and warehousing, with dedicated lines for rotary cam switches, enclosed isolators and pendant stations. Capacity and line allocation for large projects are confirmed during the quotation stage.